CILIP Events

17 February 2009
Roving With Purpose in FE/HE Libraries

"Roving [or floor walking] has recently been adopted by a number of library and information services. The process helps library services to become more proactive and provides point of use assistance to users wherever they are. Libraries who have adopted roving have found that it increases user and staff satisfaction, helps to reduce problems with negative behaviour and assists the ‘hidden customer’, i.e. those who may be reluctant to leave their work space or hesitant to ask for help. ...."


Further information may be found here.



22nd January 2009
Library Management Systems - Procurement and Implementation

"The role of the library management system in information provision is increasingly under question. Many organisations are currently “stuck” with systems that no longer meet the business requirements. The costs and risks of change are high and have left many organisations “making do” with poor systems. This course evaluates the current library systems landscape and assesses some of the risks involved. The course also looks in detail at Open Source Technology and whether this is an option for librarians. ..."


Further information may be found here.